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Front Office Engineer

Huawei Technologies Ethiopia PLC

Job Description

Responsibility Description*

The NOC-FO position deals with 24-hour surveillance and first-level operations and maintenance of Mobile Networks

1- Perform network surveillance and first level fault troubleshooting of Network Nodess. Alarm List Viewer, Alarm Handling and Remedy for trouble ticket with Follow up till it closure.

2- Perform network surveillance and first level fault troubleshooting of NE including  Node-Bs and RNC with the use of Huawei tools

3- Escalate faults to back office and field maintenance. Faults which cannot be resolved at first level are escalated to back office and field maintenance engineers for further troubleshooting and resolution.

4- Perform shift routines and prepare daily and weekly reports on network faults, activities and T.T report Daily.

5- Perform BTS and BSC parameter modifications in support of NOC back office ( in critical cases ).

6- Audit in all T.T Opened daily with report at night Shift .

Job Requirements

Education and Major requirements

BSc degree in telecom/ in Computer Engineering .with minimum Very Good overall grade

Project Experience

basic Knowledge with mobile Network

Familiar with Monitoring tools and process  Preferred Experience in similar position with Mobile Operator

Language Skill

Good command of English spoken and written

Skills or Requirements

able to work under stress

able to work in shifts (24/7)

other requirement

Mobile Network maintenance Background

Process professional knowledge

Resolved minor computer problems with navigation and data collection software.

Business Skills

How to Apply

How to Apply

All Interested and qualified applicants can apply through Applicants should mention the Position that they are applying for.

If you do not meet the necessary requirements i.e. Educational and Professional, or if you graduated in an unrelated field, please do not send your applications.

Thank you.